What does the error coded DE mean on my Kenmore washer?

My Kenmore elite washer displayed a dE door lock error code. I pulled the power plug to reset the machine. The door opened after I plugged it in, however, now I can run one load of wash and the machine becomes inoperable. I am forced to unplug the machine after each wash cycle. Model 796.4219#

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Jackie S

It can be confusing and concerning when you experience an error code you don't know anything about. Upon researching your question I found some links that would be helpful for your situation. I hope these links are helpful!

http://www.managemylife.com/mmh/questions/160440-why-am-i-still-seeing-the-fdl-error-code-on-my-kenmore-elite-front-load-washer-after-replacing-the-door-latch-assembly

http://www.managemylife.com/mmh/questions/143967-why-am-i-getting-the-error-code-fdl-on-my-kenmore-elite-washer

Fred_crop
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Fred M expert

The DE code indicates a problem with the door locking and can be the control, door latch or door switch assembly.

The first image will help with this.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

If you feel comfortable with your do-it-yourself abilities then the 2nd image will be useful to you.

Remember to unplug the washer first.

Any parts you need can be obtained from the following link: Sears PartsDirect .

I hope this information is helpful to you in resolving this problem.

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Jose Dias

I had the same issue this morning. Did a quick search and found this answer. I just unplugged the machine, opened the door, closed it again, and it is now working. Thank you so much for the help. On a lighter note (now that I don't have to worry with my washer) - when do you think we will have machines that instead of showing error codes, will tell you what the problem is in plain English so you don't have to google it?

Fred_crop
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Fred M expert

Some machines now have the capibility to talk via cell phone to a technician and tell them the problem. Plain English is in the not to far off future.

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Jose Dias

I wonder when are we going to start receiving calls at work like... "Hi, it is your washer. I just want to let you know that your 3-year old son has just figured out how to turn off my kids lock feature and is now playing with me. You may want to come home early to clean up the mess he is doing. Have a nice day!"

Fred_crop
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Fred M expert

That's funny and not to far off in the future. I just hope the machines remember the 3 Laws of Robotics.

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Lindsay S expert

I was reading a question on MML earlier today where someone's dog would accidentally turn on the broiler while licking the oven panel. I wonder how that diagnostic cell phone call would go!

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Jose Dias

@Lindsay - true story... This past weekend I went to light the barbecue in the backyard only to find out that the gas cylinder I had replaced a few days ago was already empty. My son had turned one of the burners on (without lighting it). I would have loved a call from the barbecue telling it was running out of gas... We ended up cooking the meat on the stove.

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