Should I get a new washer or repair my old one?

I have a Kenmore 70 series washing machine. 1995. Model #11092573200. Top Loading. No problems until it stopped agitating and spinning. Filling and emptying correctly. I am assuming it needs a new auger agitator assembly and, with labor, this should cost under $225.00 to fix. I am empty nesting and expect the number of loads per week to decrease. I am wondering if there could be something more fatally wrong with the machine and a service call would be wasted. Should I just switch to a front loader for greater energy efficiency? I have the model picked out, just not sure I should spend the nearly $1000.00 with delivery. I am concerned that front loaders tend to require more repairs. I am otherwise happy with the current machine, except, it doesn't work. I could be pushed to a new washing machine if I thought the energy savings would be worthwhile. It's a bit inconvenient to spend more money now, but not impossible. I just don't want to add the cost of a home visit on top of a new washing machine if this isn't worth fixing or even having it looked at.

Barbara H.

Knowing when it is time to replace an appliance can be a difficult decision in today's economy. While you wait for the expert to review your washer and provide a response, you might check the two links below with additional information that may help with the decision. I hope this helps.

Mark T expert

Thank you for your question.

I am sorry you are having a problem with your washer. I suspect the problem with the washer is a broken motor coupler. The coupler links the motor to the transmission instead of using a belt. When the coupler breaks, the washer will not agitate or spin and often will make an unusual noise. The part number for the coupler is 285753A and can be ordered from our website Sears Parts Direct .

To replace the coupler unplug the washer first. Then use the images below to access the coupler. Use a screwdriver to pry off the rest of the old coupler. Then tap the new coupler onto the shafts with a deep well socket and a hammer. The parts of the coupler should be flush with the end of the shafts. Then reassemble the washer in the reverse order.

I have also found a video that will give you more confidence in repairing the washer yourself. Please click here to watch the video .

I hope this is helpful. Please let me know if you need further assistance.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.