My vacuum loses its suction when used on rugs. Is this common?

Alina F.

I understand how handy it is, in a household with lots of carpet, a vacuum is. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. I hope the link that I provided is helpful. Have a great rest of your weekend!

Sam A expert

Thank you for your question on the vacuum to picking up.

Without the model number I can only give you so basic things to look for.

The usual problem with vacuum cleaners not picking up is that the air flow is blocked by a restriction either in the hose or air path from the floor to the dust box on the vacuum.

Depending on if it is a canister or an upright you can check the hose for a blockage or check the floor nozzle dirt build up that is causing a blockage.

Please make sure the dirt bin is empty and that all the filters have been replaced.

You may have to take the nozzle sole plate off to see if there is a blockage from Christmas trimmings in the base.

Sometimes the blockage is only partial and then with time it will continue to build up until it is totally blocked.

If you will give me the model number of your vacuum we can continue to troubleshoot with that information.

Sam A.