A simple problem left one man’s dishwasher not getting the job done. Find out what it was and how to fix it.

I have the 665.13789k600 Kenmore Elite and I can run the rest cycle Hi temp/ Heated dry X 2 and it runs through the cycle very fast. But this doesn't reset the dishwasher as the start button still will not start the washer. Any ideas?

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expert
James

I'm sorry to hear that you are having some difficulties with your Kenmore Dishwasher. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. The expert who will assist you, can walk you through a repair like this or let you know if this may be something a technician should perform. He can also verify parts that may be required for you to order. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided will assist you.

http://www.managemylife.com/mmh/questions/227658-2004-kenmore-elite-not-starting-1

http://searshomeservices.com

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expert
Lyle W expert

You could have a problem with the door switch or a bad start button on that control panel that is causing this problem. I recommend that you shut off the house circuit breaker for the dishwasher and access the door switch in the console as shown in the second image below. Your dishwasher may look slightly different than the one in that second image but the access procedure should be basically the same. Check the wire harness connections on the door latch assembly. You can use a volt/ohm meter to check the micro-switch (or switches) on that latch assembly. With the switches in the closed position, the micro-switch should measure near zero ohms of resistance (continuity). If the switch is bad, it will need to be replaced. You can order parts from the Sears PartsDirect website. Be sure that you shut off the house circuit breaker for the dishwasher before accessing internal components and replacing that switch.

If the door switch is okay, then you could have a bad start switch on that control console. You can check that console using the information shown in that third image. You will need precision probes (needle probes) for that volt/ohm meter to make those checks. If the control key panel is bad, it will need to be replaced. If that control panel is okay, you will need to replace the electronic control board in the console.

These tips should help you resolve this dishwasher problem. If you need more assistance, reply with additional details.

This can be a difficult failure to diagnose and repair. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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user
Mark Peveler

Thank you this is awsome! I took the panel out tested the pins. Some switches worked some didn't. I could not get the Start button to work save my life! I put it all back together and now everthing works great! Must have been crud and a lot of prayer! Do you guys ever use dielectric grease for the pins?

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expert
Lyle W expert

That dielectric grease can help in some circumstances. In your situation, just unplugging the connections and the plugging them back in probably cleaned the connections. Let us know if you need more help.

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Mark Peveler

You ROCK!

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Dan

Our kenmore dishwasher stuck on the dry cycle, we were out of the house for about 4 hrs when we returned my wife noticed that the dishwasher was still on! She opened the door & it was so HOT that she had to wait 1/2 before unloading. 2 of the items actually melted from the heat. Do u think it;s the timer? or just a one time occurrence? Thanks, Dan

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expert
Lyle W expert

Hello Dan. That problem with the heater staying on could be a single occurence or it could be caused by a failure in the control that will occur again. If the dishwasher is like the one described above, then it has an electronic control board. That control board can "lock up" and quit responding sometimes if it experiences a power surge or glitch through the electrical lines. To completely reset the control board, you can shut off the circuit breaker to the dishwasher for 3 minutes to completely disconnect electrical power. Reset the breaker and see if the dishwasher works properly. If it does, then you can probably continue to use it but I recommend that you monitor it during the heating cycle to make sure that it does not freeze up again and heat constantly. If the dishwasher has a timer instead of a control board, it is more likely that you have a dead spot in that timer. This would cause that heating failure to occur during every cycle. You would probably need to replace the timer in that situation. You could continue to use the dishwasher with a No Heat Dry or Air Dry option selected if your dishwasher has that setting. I hope that this information helps. If you need more assistance, reply with additional details and the full model number of your dishwasher.

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Dan

Use dishwasher again after your advice & everything seems OK for now? We just wont leave on again when we go out. Thanks for the quick reply & advice. Dan

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